Privacy policy

This Privacy Policy describes how Cablura ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from cablura.com (the “Site”).

Personal Information We Collect

When you visit the Site, we collect the following types of information:

  • Device Information: We automatically collect information about your device, including your web browser, IP address, time zone, cookies, and device type. We also track pages viewed, websites or search terms that referred you to the Site, and your interactions with the Site. This information helps us improve the Site and enhance your browsing experience.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, email, payment details, and phone number. This allows us to process your orders and provide customer service.

How We Use Your Information

We use the information we collect to:

  • Process Orders: Fulfill your orders, including processing payments, arranging for shipping, and providing order confirmations.

  • Improve Our Site: We analyze Device Information to enhance user experience and optimize our website, including tracking interactions and marketing campaigns.

  • Customer Communication: We may use your information to communicate with you about your orders or offer you product recommendations and promotions that may interest you, based on your preferences.

  • Screen for Fraud: We may use your information to screen for potential risks or fraud, particularly through IP address analysis.

Sharing Your Information

We share your personal information with trusted third parties to help us operate the business. Examples include:

  • Shopify: Our online store is powered by Shopify. You can learn more about how Shopify uses your data in their Privacy Policy: Shopify Privacy Policy.

  • Google Analytics: We use Google Analytics to analyze how customers use our Site. For more information, see Google’s Privacy Policy here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.

  • Other Service Providers: We may share your data with payment processors, shipping partners, and email marketing platforms to deliver our services.

We may also disclose your personal information to comply with legal obligations, respond to lawful requests, or protect our rights.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your preferences and browsing behavior. Cookies are small data files stored on your device, which help us optimize our website for you. You can disable cookies by adjusting your browser settings, but some parts of the Site may not function correctly without them.

Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications that may interest you. You can opt out of targeted ads from certain platforms by visiting:

You can also opt out through the Digital Advertising Alliance.

Your Rights

If you are a resident of the European Union, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections, updates, or deletion of your personal data.

  • Withdraw your consent for us to process your information at any time.

For these rights, please contact us at support@cablura.com. Please note that your information may be transferred outside of the EU, including to the United States.

Data Retention

We retain your order information for as long as necessary for our business purposes, unless you request that we delete it.

Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a new effective date.

Contact Us

For any questions about this Privacy Policy, or if you would like to make a complaint, please contact us at:

Email: support@cablura.com